Carolyn Sparano, Vice President of Client Services
As Vice President of Client Services, Carolyn leads the client services team to meet the needs of Bronto customers. An accomplished, results-driven service professional, Carolyn has a strong background in call center support, professional services, project management, and technical service leadership.
Carolyn has over 20 years of global operations experience, spanning multi-functional disciplines including services support, education, consulting, international support and business management. Prior to joining Bronto, Carolyn’s experience includes Vice President of Worldwide Product Support for Red Hat. While at Red Hat, she led the services team from its infancy to a global, 24x7 open source support operation, providing services in seven languages around the world. Carolyn also has a solid background in education and training as the Vice President of Worldwide Training at Merant along with roles in professional services; consulting and technical support.
Carolyn received a Bachelor of Finance from Syracuse University. She has also received certifications from the Dale Carnegie Leadership Training Program, the Harvard Program on Negotiation, and the Duke Leadership Development Program.
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