Bronto Software Named As Finalist In 2010 Stevie Awards For Sales & Customer Service

Durham, NC - January 20, 2010 - Leading email marketing service provider Bronto Software has been named a Finalist in the Best Use of Technology in Customer Service category for the fourth annual Stevie Awards for Sales & Customer Service. The honor acknowledges Bronto Software's creation of the Sender Rating to proactively manage customers email reputation.

The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards.

This recognition epitomizes the standard we hold ourselves to in all aspects of our product and customer care," said Joe Colopy, CEO of Bronto Software. "Our goal is to help marketers improve their email marketing results. Innovative solutions like the Sender Rating give clients valuable information to better evaluate their campaign performance."

Carolyn Sparano, VP of Client Services, agreed. "By taking something complicated and making it clear and transparent, our clients are able to better monitor their email reputation. The Sender Rating is an example of how Bronto uses technology to give customers additional insight into how their use of best practices impacts their results.  We appreciate the Stevie's recognition of our innovative strategies by being selected as a finalist.”

More than 500 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition.  There are 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; as well as 41 categories for sales professionals, ranging from Global Sales Leader of the Year to Sales Training Program of the Year to Sales Department of the Year of the Year.  Bronto Software is a Finalist in the Best Use of Technology in Customer Service category.

Members of the Awards' Board of Distinguished Judges & Advisors will select Stevie Award winners from among the Finalists during final judging, to take place January 25 - February 3.  Finalists were chosen by business professionals worldwide during preliminary judging.

"Being named a Finalist in the Stevie Awards for Sales & Customer Service is an important achievement," said Michael Gallagher, president of the Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition."

This is the fourth award nomination for Bronto in customer service.  The company won the Stevie Award for Best Customer Service Department in 2009, was a finalist for Top Customer Service of the Year category in the 2008 NCTA 21 awards, and was a finalist for Best Customer Service Team category in the 2008 American Business Awards.

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.

About Bronto Software

Bronto Software provides web-based email marketing services to online retailers and more than 3500 other organizations worldwide that see email marketing as a critical function of their business. Bronto's intuitive, enterprise-level software application is used by customers like Gander Mountain, Etsy, Duke University, Progress Energy, Cotton Inc., and Bigelow Tea. The American Business Awards recognized the company's proactive approach to service with a Stevie Award for Best Customer Service Department in 2009.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about The Stevie Awards at www.stevieawards.com. 

Sponsors of the third annual Stevie Awards for Sales & Customer Service include John Hancock Mutual Funds, Sales Partnerships, and ValueSelling Associates.