Bronto Software Named Finalist for Best Customer Service Team in 2008 American Business Awards (SM)
6th annual Stevie(R) Awards will be presented on June 12 in New York City
Durham, NC - May 14, 2008 - Leading email marketing software company Bronto Software was named a finalist in the Best Customer Service Team category in The 2008 American Business Awards. The honor is a testament to Bronto Software’s unparalleled client support and the excellence of its staff dedicated to educating clients about email marketing best practices, standards and tactics for success.
The American Business Awards are the only national, all-encompassing awards program honoring great performances in business. Stevie Award winners will be announced during the annual gala on Thursday, June 12 at the Marriott Marquis Hotel in New York City. More than 600 executives from across the U.S.A. are expected to attend. The ceremonies will be broadcast on radio nationwide by the Business TalkRadio Network and hosted by Liz Claman of FOX Business Network.
More than 2,600 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories. The award nomination for Best Customer Service Team recognizes a significant shift in Bronto Software's service paradigm, which resulted in its client associates investing between 20-80 percent of their time on proactive client support. Through frequent, consultative calls with clients, Bronto Software advises marketers on how to improve the results of their email campaigns to help them achieve maximum ROI potential.
"We're thrilled Bronto is a finalist. Working with their client service team has given our marketing organization the extra edge." said Michael Chapin, President and COO of FromYouFlowers.com. "The ideas and strategies they've suggested for us have been enormously successful and they are a great resource for us."
"We are delighted to have been recognized for our commitment to customer service," said Joe Colopy, CEO of Bronto Software. "Feedback from our clients has been so tremendous that we are looking for additional proactive, scalable ways to add value for our clients in 2008."
Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners from among Finalists in final judging during the week of May 19. Finalists were chosen by business professionals nationwide during preliminary judging in April through early May.
"ABA entries grew more than 30% this year, so being named a Finalist is more of an accomplishment than ever before," said Michael Gallagher, founder and president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of national recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition."
Details about The American Business Awards and the list of Finalists in all categories are available at www.stevieawards.com/aba.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
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