Technical Support

Our technical support specialists are always there to promptly answer any questions our clients may have, resolve any issues that may come up, and help clients realize the full value of the Bronto Marketing Platform.

Anytime availability, chat support and extremely knowledgeable and friendly support staff are some of the reasons why we are a five-time finalist and and a repeat winner of the Stevie Award for Best Customer Service Department (2009 and 2010).

Net Promoter Score

One way to gauge performance and customer loyalty is to calculate a company’s Net Promoter Score (NPS). NPS answers this question: What percentage of its customer base is a company able to convert into Promoters? With a score of 77, Bronto is an NPS leader and ranks higher than companies renowned for their customer service. Read More.