Community Q&A

by TurnTo

TurnTo is the inventor of and leader in Community Q&A, which enables your shoppers to ask and see answers to questions about items available on your site. Past buyers are invited to answer questions, and Community Q&A can display answers from your existing knowledgebase or answers from your own experts. TurnTo combines the wisdom of customers and internal experts with existing content to answer shopper questions fast.

By enabling authentic dialog between shoppers and customers right on the product pages, TurnTo increases conversion rates, generates fresh content for SEO, builds customer loyalty, and reduces call center load. Over 90% of questions sent to past shoppers receive social answers.

Only TurnTo Q&A provides unmatched features to maximize the number and speed of answers, like powerful language filtering to accelerate moderation and automate routing, advanced logic to ensure questions are sent to the right people, similar item groupings to increase owner pools and distribute content, multi-item questions, best answer display, and so much more.

By making some of this social Q&A data available in Bronto, you can build more targeted and personalized email and cross-channel marketing campaigns.

Resources:
PDF Overview
Customer Success Story: Rockler

Questions?

To learn more about this integration, please get in touch with a friendly Bronto.

Find Out More
Contact us
888.276.6861 +44 203 640 2040 1300 546 112

Find Out More

Are you interested in learning more about our products and services? No problem. Just complete the form below and one of our friendly Brontos will get in touch with you.

By clicking the Sign Up button, you understand and agree that the use of Bronto’s website is subject to the bronto.com terms of use and privacy policy, including the fact that Oracle may transfer your personal information collected in connection with your registration on this website to its affiliates globally and to third-party entities that provide services to Oracle.

If you’d like to learn more about Oracle + Bronto, please email us for more information.
Americas / Canada - info@bronto.com
Australia / Asia - australia@bronto.com
Europe - europe@bronto.com

Click here for all location contact information.


Interested in Partnering?

We want to hear from you.

Apply Now

 

Join a Live Demo of Bronto Software

Want a closer look at the leading marketing automation platform built specifically for commerce marketers? Join our experts for a live demonstration of the amazing features and functionality of the Bronto Marketing Platform.

By clicking the Sign Up button, you understand and agree that the use of Bronto’s website is subject to the bronto.com terms of use and privacy policy, including the fact that Oracle may transfer your personal information collected in connection with your registration on this website to its affiliates globally and to third-party entities that provide services to Oracle.

- Easy to use interface
- Drag-and-drop editor
- List Segmentation
- Deliverability Reporting
- Library of customizable apps


Want to speak with someone right away? Give us a call.

US and Canada (Toll Free) - 1-888-276-6861
Australia - 1300-546-112
UK, Europe and Asia - +44 203-640-2040

 

 

By continuing to use this site, you agree to the use of cookies. Learn more

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close