Our integrated SMS capabilities make adding this new channel simple. Just layer SMS into your existing segmentation and automation strategies and track performance in real-time. Build stand-alone SMS automation or combine your email and mobile communications into a single workflow. Design two-way conversations by encouraging your customers to reply with specific keywords to trigger programmed responses.
Go beyond plain text by including multimedia messaging service (MMS) content such as images, audio and video. Personalize your SMS campaigns with contact fields, special tags, unique coupon codes and dynamic content to increase click-through and conversion rates.
Send notifications about upcoming local events, flash sales or updates to schedules.
Keep your customers “in the know” every step of the way by sending them relevant and helpful order and delivery updates.
Provide loyalty program updates, recommended product upsells or reorder reminders.
Reconnect with your dormant email subscribers or lapsed customers through a new channel.
“Inboxes are getting more cluttered, but texts have an open rate of about 99%. We don’t push the same message as email. Instead, we send FOSO “fear of selling out” texts to our most fashion-forward customers, alerting them that a hot-ticket item is flying off the racks.”